Payments
Ways to pay.
All major cards, PayPal, Apple Pay, Google Pay, and Klarna accepted at checkout.
Accepted methods
- VisaCredit and debit cards.
- MastercardCredit and debit cards.
- American ExpressCredit cards.
- PayPalPay via your PayPal balance or linked card.
- Apple PayAvailable on Safari and supported devices.
- Google PayAvailable on Chrome and supported devices.
- KlarnaPay in 3 interest-free instalments or pay later. Subject to eligibility.
Secure by default
Every transaction on this site is processed through PCI-DSS compliant payment infrastructure. Your card details are encrypted in transit and are never stored on our servers.
All payments use TLS encryption. The padlock in your browser confirms your connection to this site is secure before any payment details are entered.
When is my card charged?
Your card is charged at the point of placing your order, not at dispatch. If an item is unavailable after payment, we will issue a full refund promptly.
Is it safe to pay on this site?
All payments are processed through encrypted, PCI-compliant payment providers. We do not store your card details on our servers at any point.
Can I use multiple payment methods?
You can use one payment method per order. If you have a discount code, apply it at checkout before completing payment.
Why was my payment declined?
Payments can be declined for several reasons: incorrect card details, insufficient funds, or a block placed by your bank. Contact your card provider first, then try again or use an alternative method.
How does Klarna work?
Klarna allows you to split your order into three equal, interest-free payments taken over six weeks, or to pay 30 days after your order. Klarna performs a soft credit check at checkout. Full terms are available on Klarna's website.
Do you accept payment in currencies other than GBP?
All prices are displayed and charged in pounds sterling. If your card is in a different currency, your bank will apply their standard conversion rate.
Payment questions?
We reply within two working days.
hello@thebeautygrid.co.uk